Bad service – Fitbit Coach Review

I renewed the service and since them my old password do not work. I try everything to reset the password and nothing works. I contacted service with great difficulty to receive an email with the same instructions I have been following. I wrote this complaint three times and when finish it tells you that the nickname has been taking and erases everything. I'm now trying to get my money back.
Review by Nestor1212345678 on Fitbit Coach.