Where the f do I start – JUMP – by Uber Review

Used this service first through the Uber app, was great and able to unlock the bike in under a minute. Tried to use it the next day and the app wouldn’t load the bike part. Downloaded the Jump app and went through the horrendous signup and had to type in my credit card number (how do you ship without Apple Pay, it’s the easiest integration), then when I finally got to the bike, my pin wouldn’t work. Had to sit on the phone with customer service for them to tell me that the uber payment hadn’t worked and my account(s) got locked. Why couldn’t either app just say that in the first place? Additionally, after I signed up and had already walked to my destination, I noticed the signup I did wasn’t even for Jump, it was some service called SoBi. Nowhere did it mention this, super sketch to ask for all that info and not even tell me exactly what I was signing up for. Suffice to say this service is garbage.
Review by Dorque on JUMP – by Uber.