Unbeliably unreliable and worst system ever – Raise - Discounted Gift Cards Review

First time buyer better call them to verify your identity or you will be canceled then you will be talking to them and get asked questions about half hour like me. Second time, the order just process forever when you really need it, you can't have it. When you trying to cancel it because you can't wait forever at the store or in front of a computer screen.... When you try to call, but it's night hours, no one is picking up the phone at all. And the policy says once you see the serial number, idk if that's the code of the card Number, you can't cancel the order. So the moment I paid with my credit card, I see the number in my app, but I don't have a freaking code to use, guess I can't be refunded ? When you were trying to save about 5%, and you end up put your cash into gift card that you have to spend in 1 year, well played... Edit: I called next morning, and they refunded me the money. I understand they have to be very careful and having real person to approve deals whenever the number is big. Compare to other gift card company this one do have excellent customer service answering phone within minutes, that's definitely hard to find in this industry. Hope to see some features: Allow people to deposit money into the App with bank account ACH for instant approval
Review by lushen he on Raise - Discounted Gift Cards.