TERRIBLE customer service – Babylist Baby Registry Review

The app itself is pretty nice and easy. However DO NOT order from there website!! It is the absolute worst customer service I have ever received! I ordered a high chair and it took weeks to get it. They never sent me a confirmation email so I assumed the package was not sent and I ordered from another website. I emailed the company to cancel the order and they sent me a cancel email back, than emailed me again and said it was still being sent. They didn’t apologize ONCE for messing up!!!!!! They could of said sorry instead they said it will take 3-5 days to mail it back to them than 3-5 days for them to process AND 10 days for the refund to go to the card. That’s 20 business days for anyone counting. The worst part I emailed them back about it (her name was Heather Bond FYI) and they (she) ignored everything I said! I have a credit there and I do NOT even want to use it because of how terrible they reacted to the entire situation!!!!!
Review by Hillaru on Babylist Baby Registry.