Messed up X preorder and scanner doesn’t work – Apple Store Review

Overall good except for two things. 1. My iPhone X preorder was messed up because Apple wrote that “no signature was required” for which ensued about 8 hours of wasted time. 2. The scanner doesn’t work. Yes I know how to use a app bar code scanners. I use it to log my snacks and check prices. I mean I don’t understand how you can get something that is neither new or novel on the App Store - wrong. It doesn’t work. Some nice employee in store must of noticed my frustration and helped me check out after a while.
Review by chaostheory on Apple Store.