Glitches and poor customer service – Framer Preview Review

I downloaded this app a while back to use and it had issues running properly on my iPhone 7. Spoke with several of my friends and they had similar issues. I also contacted their customer service about a separate matter and while I understand the situation was it of her control, Carolina was not a good representation of the company. She gave short answers and it was painfully obvious that she didn’t even bother reading my question. I understand if something is out of your control and you can’t do anything about it but at least read my questions and answer appropriately instead of ignoring or answering a question I didn’t even ask. There is a lack of customer service in general. So the moral of this story is only buy Framer if you are sure you won’t need to contact the customer service.
Review by kehehe on Framer Preview.