No offline use. They can’t restore. Don’t upgrade! – Fine Homebuilding Magazine Review

They finally got some of my issues back. But only if you are connected to the internet. No offline viewing on the airplane. Used to work. Reason for digital subscription. .... Lost all of old issues. Do not upgrade. No email support. Tried their email support. Response was to contact iTunes. How, was my response. Then they gave me a case number. Case id: 34207475 Again I ask, who do I contact to get this resolved? What use is a case Id with no poc. I’ve been in contact with them for the past month. They keep trying to restore my 2 years of back issues. They even asked for my iPad serial number. They just can’t do it. They tie it to an email but can’t seem to find my subscription information. Granted it has just expired but I won’t renew if they can’t give what they owe in back issues. 5 magazines restored one measly one at a time starting with the old ones not the recent ones. Painful very painful and only restores one at a time. Though not reliable and why can’t they restore all at once? Missing several years worth.
Review by Lynn3333guttrdg on Fine Homebuilding Magazine.