Subscription renewal not working. – Eros Now Review

I purchased the monthly subscription on February 2, 2018. And until this day it does my work! You guys charged me and it shows on my Apple account. But somehow on my labtop via web it doesn’t show the purchase? Seriously? Now how will you guys give me back those days lost?! And your customer service is non-existent!
Review by ColombianNG on Eros Now.