Used to be great, horrible customer service – Daylite 6 Review

The product used to be wonderful, but now there are near constantly problems. Just today there is a brand new sync issue with all of my user accounts. We depend on Daylite to run the business, but the only way to talk to customer service is via email, and they only respond in 24 hours. I guess they think I should shut down my business for a day while I wait to solve an issue. Terrible support.
Review by Howardfan on Daylite 6.