App is extremely unreliable – GameStop Review

This is my first ever app review which means you can see that there was something I clearly needed to get out of my system. Put plainly, this app is extremely unreliable and a complete waste of time. To be honest, I believe you should always start at Gamestop’s website to get what you need...definitely not this app. If you forget your password, and try to click the ‘send email’ link, you will be pointlessly mashing a dead button that never sends an email. Also, their error messages are extremely vague and don’t give you direct info on what went wrong. Lastly, I can never see my account reward info on this app—it seems to crash every time it tries to fetch this information. Just to explain that I’m not writing this out of a single, bad experience, I’ve been encountering these issues for months...even after updating. Usually 10/10 times I have to switch over to their website. I am a software developer myself, and I just wanted to say that the current release of this app is simply unacceptable. I love the Gamestop store and I enjoy my membership with them.. but to make lives harder for your members (instead of easier) is just bad for business.
Review by Squeekyfoot on GameStop.