It’s really bad. Come on! – Principal® Mobile Review

It is inexcusable at this point to not have fingerprint login enabled on a financial app. You are incentivizing your customers and users to use short or insecure passwords because every time they want to log in they have to enter the password. You don’t even work with the iOS Keychain password manager or third party password managers. It’s pretty embarrassing. I can tell you, every chance I get I will be pushing to move my company’s 401k away from Principal and will move my money away from Principal as soon as i can. It is simply INEXCUSABLE. Get your act together please. Also, regarding user experience; you send users to full desktop pages from the mobile app with no clear way to return back to the app. Why are full desktop pages being displayed on mobile at all? It’s not difficult to redesign a page for mobile. A week, tops. Again, please get your act together. People are actually paying you. We expect something better for it.
Review by doxzero on Principal® Mobile.