Less than average – myChevrolet Review

I’m not sure how this app is meant to function. More than 4 times in 3 months I’ve had to delete and reinstall this app because the onStar rep I complained to, asked that I should. My complaints were as follows: 1. Even though my vehicle has been close by and my internet on, the key fob feature was unable to start my vehicle. 2. At other times, it did start it but when I tried turning it off, (after an attempt to warm the engine most mornings). I’ve had to go outside (not fun in my negative 35 temps) to manually do this, which defeats the purpose of having the app. 3. I don’t know if it’s meant to be an autostart feature, but using the “start engine” feature of the key fob doesn’t actually start my engine and that has been inconveniencing, particularly this winter where I activate this and think the car will be nice and warm on getting in. It just activates the accessories but the engine itself doesn’t run. With my Malibu, the brakes have to be stepped on before the engine comes alive. So what exactly does the keyfob do or function as. I’d sincerely appreciate an explanation please. I just had to delete and reinstall this app because the feedback on my screen said there’d been a 3rd party redirection, and suggested I delete and reinstall the app. Kinda frustrating.
Review by Kbearz momma on myChevrolet.