Decent app, but some annoying choices – Southwest Airlines Review

I prefer to fly Southwest, and this app is decent, but it’s missing what seem to me obvious usability features. When I’m logged into the app, it will show me upcoming trips with the passengers and confirmation number. Yet when I go to check in, I have re-enter that exact information which the app just showed me. Ideally, each trip in my list would have a “Check In” control (enabled when it’s within 24 hours), so I don’t have to give it information the app already has.
Review by jhurshman on Southwest Airlines.

All Southwest Airlines Reviews


Other Reviews