Very Disappointed. – Southwest Airlines Review

I had had this app before but deleted it when decluttering my phone since I only fly a couple times a year. With a trip just around the corner, I re-downloaded it so I could have my boarding passes in Wallet, a feature that was available the last several times I flew SWA. Unfortunately, it appears that the app UI lost some intuitiveness since I last used it and does not sync boarding passes with Wallet as expected. I'll still fly Southwest and recommend them to everyone I know, but I'm deleting the app. It's just wasted space.
Review by ninner on Southwest Airlines.

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