A terrible App – Uber - Driver: Drive & Deliver Review

I just went over 1000 drives this week as an Uber Driver. My rating is 4.96 and I have over 630 5-Stars. I say this not to impress you but to validate my experience with Uber. The App is FAR from perfect and downright exasperating at times. The biggest problem is there is no one at Uber Support that you can talk to. If you write Support, you get a response back from someone who has never been an Uber Driver and who doesn’t take the time to throughly read your message. As a result, the response you get has little to do with the problem you presented. I enjoy driving Uber Riders but Uber Corporate needs people who care about customer service and about getting BETTER, not just Bigger!
Review by Duke Kaanapali on Uber - Driver: Drive & Deliver.