Won't pair with wristband – PushTracker™ Review

Tried to update the firmware to 1.4 but the app will not pair with my wristband, even though the wristband indicates it is paired by showing the check mark. After trying about 20 times I finally deleted the app from my iPhone 7 and reinstalled it. Finally it paired and I was able to update the firmware. However, it took several connections and unconnections to get the device to complete the update and show that the SmartDrive Bluetooth and SmartDrive microprocessor were updated. I have never been able to easily connect the app with the smart drive and so I rarely ever do. I am glad that this time Max Mobility sent an email about the new version because I was 2 versions behind in updates! I hope they continue to communicate with their customers. Since these devices are not only more expensive than our wheelchairs in some cases, and an invaluable part of our daily lives, I think Max Mobility owes it to their customers to communicate better. Only 4 stars because the app has issues with pairing. Not sure if it's just me or if others have issues as well.
Review by Wheeliegirl on PushTracker™.