Not Fully Baked – Simple Control Home Remote Review

It all starts with a poor experience where you must register an account then add an in-app subscription. One shouldn’t be required to register just to try an app. The fine print on the subscription page mentions a free trial, but it’s not until you actually get to the App Store purchase screen that it’s clear that the subscription includes a trial period. What’s worse is that the registration account isn’t even used to share the configuration between devices. I encountered an error message on the locations screen that isn’t covered in the online knowledge base. Support responded and sent me to a page that appears irrelevant. That page goes through Family Sharing options, but does not cover the same user with multiple iOS devices. I had to manually backup the configuration to iCloud on the first device then manually restore it on the second device. This should all happen automatically. The user experience of the app itself is far from intuitive and almost nothing works as one expects. To top it all off, the subscription model is too complicated and expense.
Review by ccons on Simple Control Home Remote.