Removed ability to record programs on the go – Xfinity Stream Review

Updated review to 1-star because they removed the ability to record using the app. If I could give them negative stars I would. I’ve seen changes made to an application that aren’t popular, but I’ve NEVER seen a company so stupidly remove essential functionality like this. So...if you happen to be away from home unexpectedly and you want to record a favorite program now you’re out of luck. Say you’re single and don’t have someone at home to record a show, now you’re out of luck. Trapped at the office or at a function or in traffic... no dice. Comcast was doing better with app development but greed just got in the way. Changes like this are usually related to money, and we’ve seen functionality removed by this company before. This move was likely based on a combination of factors: Too many people recording shows so they could skip the commercials. By limiting the recording functionality they would (perhaps) force incremental commercial viewing at the margin, boosting ad revenues by shifting the statistics upon which sponsors are charged. Or subscribers may have been using the application too efficiently, recording shows and then later watching on their devices reducing the number of set-tops in any given household. Lastly, a MINORITY of users we’re giving away password access and avoiding paying for the service altogether. However, in every case Comcast chose not to innovate and support the majority of users who were benefiting from the service. Rather than focus on the base customer, Comcast chose to make MONEY at the margins at everyone’s expense by removing a very useful and popular feature quietly within an “update”. This lack of work ethic and methodology is why Comcast is such a hated company. When faced with choices they’ll consider the customer last every time. Rather than focus on innovation and development to drive subscriber growth and behavior in a positive way, they have chosen the easy path of removing functions that don’t support their bottom line. That kind of shortsightedness will eventually bring them demise. Comcast is managed by a bunch of ballonheads and they’re obviously losing the fight in the battle for subscribers. Support net neutrality, because without it these kinds of shenanigans are going to change the way we interact with media forever. And it won’t be good.
Review by hamcap on Xfinity Stream.