May not get refund – PayPal - Send, Shop, Manage Review

My funds went to wrong payee. My fault typo, but I called immediately. But Paypal said because I sent it to a friend they would not refund or even notify the recipient to refund the money! I was just out $120, because the person did not respond to my request to return my money. Paypal refused to even send a letter to the person.
Review by small_hp on PayPal - Send, Shop, Manage.