TERRIBLE WHEN YOU’RE TRYING TO UPDATE INFO – PayPal - Send, Shop, Manage Review

I can’t even convey how much I had to go through to change my phone number with this app, and the website itself. Difficulty logging in requires calling PayPal. They don’t have anyone available after hours. They wanted to send texts to my old phone number to confirm it was me. Everything wants your phone number for security. You get locked out and have to call; email alone isn’t good enough. So angry with this app. On the bright side; the customer service people are helpful and polite but the system itself is terrible.
Review by Mtking89 on PayPal - Send, Shop, Manage.