First Impression Fail!!!! – Amazon Alexa Review

I literally have 6 home automation items in my cart, ready to purchase, and it’s not going to happen because of this app. I thought, I’m going to try the Alexa app before I spend a bunch of money on related tech, and the first thing I tried to do was verify my cell number, thru the app, and it failed, fatally. When I enter MY phone number, the app says that my number is already connected to another account (it’s not!), and to that I say, “so frigg’n what, Amazon”, I didn’t enter the wrong number, it’s MY number, and I have the very and only phone connected to that number in MY frigg’n hands, so if you send the verification code to MY phone and I enter the code, then it will be verified that it’s MY frigg’n phone number!!!! Morons!!!! I say fire the moron responsible for that programming error and hire a real programmer to fix your fatal flaw that no one seems to care about. It should take less than 10 minuets to find and fix the problem, literally 10 minutes! And customer support is zero help! They told me that this is a common, known issue and if I can wait 24 hours, I can try again, and it should work. This is what happens when a companies grow too large. There’s no way to connect a problem to a person who can fix it and make it go away forever. 24 hours later, same problem. Bye forever, Alexa.
Review by JimmyDanDee on Amazon Alexa.