Latest release disappointing - updated – Letter Soup Review

I was unhappy to discover that the daily free hints have disappeared in the latest update. And if that wasn't disappointing enough, the free hints that occasionally pop up that ask you to watch an ad to get a hint still appear. But when you click on them, they don't connect to the ad any longer. I've been enjoying the game very much until this new development. Update: I was delighted to hear from a developer almost immediately after my review posted and to learn they are working on a fix for the problem. They also sent me a coupon for free hints that more than made up for my hassles. Great customer service! My only complaint now is that there are lots of real words this game doesn't recognize, which I do find a little frustrating. But otherwise it's a great game. Update #2: two weeks ago, I was really enjoying this game, but I'm beginning to lose my patience. The free hints have disappeared again, by which I mean they are offered and I watch the ad through only to have the screen freeze and no hint materialize. Not sure how much longer I'll be playing this game, if the developers don't find some consistency.
Review by Rdaniels2525 on Letter Soup.