Can’t transfer/download on IPhone X – DISH Anywhere Review

Just got off with tech support who can’t fix my problem. I have iOS 11.1.2 (newest) and cannot authorize my Phone X which would be my 5th device. Therefore cannot download any movies or shows to the phone to watch on a plane. I and Tech Support tried everything. Response is ERROR FAILED TO AUTHORIZE. No error number. Would love to see this fixed as soon as possible.
Review by ::xzx:: on DISH Anywhere.