Zero customer support – Lyft Review

I agree with the reviews regarding their lack of customer support. I was left out in the cold waiting for two rides I scheduled back to back. It wasn’t until the first ride left (with half my family) that I was informed I could only schedule a second ride after the first was completed. What!? Then why did the app let me schedule them 10 minutes apart? Usually this would just be a minor inconvenience, but we were headed to catch a flight. Contacted customer service...I literally got no response. Good luck talking to a live person. They list a phone number that routes you to their online support...which is absolutely non-existent. Lyft, do better! Much better.
Review by Azzisme on Lyft.