What were they thinking! – Amtrak Review

I am a long time commuter on the Amtrak and I love it. The friendly service, the comfort, the nostalgia of traveling by the rails and the ease of travel you don’t have now-a-days with traveling by air. And surprisingly, one of Amtrak’s greatest accomplishments was their App which made traveling that much more of a delight. The original app was easy, simple, functional, made sense and WORKED. With this latest upgrade......”WHAT WERE THEY THINKING??!!” This new app is a Greek tragedy. I agree with the over ratings- “WORST upgrade ever”. Amtrak, please take a clue and restore it to the old version. Your own Conductors will prob go on strike because the headaches caused by passengers fumbling through the app just to find their reservation code.
Review by the Northeasterner on Amtrak.