Terrible new update and no support – Bakery Blitz: Baking Mania Review

Below is my review from 12/16 - still no response/resolution. Sent another request 4 days ago and no response again. The latest update (around Christmas) is terrible. I've lost progress and crystals that I've purchased. I have had 3 separate support requests and no response. They get closed with no resolution. Terrible, terrible. Fix it soon!
Review by bakbarbie on Bakery Blitz: Baking Mania.