iPad password touch – Apple Store Review

After waiting 3 hrs to see a technician in the Apple store to look at my IPad mini 4 that has not been able to use the Touch ID since the IOS 10 update....they told me it’s an hardware issue n I’m must buy a new one!!! WTH with Apple which the device is only 15 months old☹️
Review by Natts02 on Apple Store.