Bad iPhone X Pre-order Experience – Apple Store Review

I got in to the website before the app let me in to pre-order my iPhone X. The website told me I had to finish the process in the app because I did the pre-approval for the iPhone Upgrade Program through the app. Once the app finally let me in, I was up against 2-3 week delays. It’s a pretty bad experience to have the Apple website tell you to finish a process on this app and for the app to not let you do that in time. Been a loyal Apple customer since I was young. Had the first iPhone and most that have been released since. It’s frustrating to be so loyal and do everything Apple asks and then be treated like this. Leaves me wondering what more I have to do to get what I want? UPDATE: I’m bumping up my review to 4 stars since Apple was able to deliver my phone just 3 days after launch day despite the initial 2-3 week expected delay. I still contend that the pre-order experience was a bad one, but I suppose Apple successfully underpromised and over delivered in my case.
Review by Ab423 on Apple Store.