WORST APP IVE EVER SEEN ! – Anthem Anywhere Review

NOTHING ever works EXCEPT the constantly appearing ERROR MESSAGE that says something's not working and to CALL THEM BY PHONE. Of course you can only call during certain hours and they don't help anyways. You wait literally hours and then they hang up without even talking to a human ! Add to that I had my tongue surgically removed from Cancer and can barely speak at all ! Then if you try to email them through the app the subject drop down menu won't work so you CANNOT even send an email question ! Bill paying feature was ok for a couple months but last week it said $79 under Pay Bill. I checked again a few days later and now it says NO BILL DUE ? I never made a payment so why did it change suddenly ? Do I owe $79 or not ??? Of course I can't get in contact to ASK THEM because the email portion of the app doesn't work ! This is what happens when you have a monopoly situation. They don't care because they don't have to ! There's no other competitors so you get ZERO QUALITY for the incredibly rediculous high premiums. And in Connecticut their rates just INCREASED 31.7 % for 2018 ! IS THIS A CRUEL JOKE ? ! DONT WASTE TIME WITH THIS USELESS APP. Use the desktop website. It's not great either but better than this virtually USELESS app that does nothing more than take up your iPhone storage space and frustrate users. WISH I COULD RATE IT ZERO. It's obvious they really don't care. They don't have to ! What choice do we have ? This app is rediculous and 95% of the functions don't work. Bad enough being so sick and then dealing with more frustration from a terrible app. Can't believe anyone would give it a good rating ? VERY BAD APP. An $1,000 PER MONTH premium doesn't get you much these days. Don't waste your time on this app. They should be Ashamed and make at least some effort to improve their app. A 5 year old kid could create a better app than this. I seriously doubt it's SECURE either. Who knows if our confidential info is being stolen ? Probably is ! I rarely give a bad rating but people should know how horrible this is. BEWARE and don't expect much from this app.
Review by Gdguylrstct on Anthem Anywhere.