BN needs an overhaul online – Barnes & Noble – shop books Review
The web page is slow. Errors and timeouts.
The app is slow.
Information is organized poorly. Tons of clicks to manage your account. Order history is unclear in the summary page and requires you to click on individual orders to find basic info.
Searches return too many irrelevant results or show out of stock items.
Other bonehead moves such as limiting the amount of gift cards that can be used and not letting them be combined online. Memberships that only give discounts in store.
It's like they want Amazon to force them out of business.
Review by intent on
Barnes & Noble – shop books.