Better treatment of drivers and riders – Grab: Taxi Ride, Food Delivery Review

I've utilized a number of transport apps like Grab and uber and I use them on a daily basis. Over and over I'm finding that the drivers with Grab are much more pleasant. For me customer service and the driver rider experience is important. I think it comes down to how the companies treat their stakeholders and providing good options for both riders and drivers. You can tell if a driver is quite stressed or unhappy and yes this is an individual experience but I find value it in. Take care of the people that provide the service for your business and they'll take care of the customers.
Review by Melim1234567899 on Grab: Taxi Ride, Food Delivery.