Ads remain even when you pay – Baby Phone Games - Dial n Play Review

I paid and both the banner ads and full page ads are still there. After reaching out to customer support, they emailed me saying to fully close the app and reopen it and the ads will be gone - and to let them know if this did not work. I had already tried that a dozen times already and has even turned my phone off and back on 3 separate times. Just for kicks I did closed and reopened it to see if they fixed it somehow. But I still have ads. So I advised them of this Friday morning before business hours and I'm now at Sunday night with no response and still ads everywhere. If they fix the issue I will update my review and rating. Too bad the ads aren't fine, it really does entertain my 5 month old. UPDATE: they are taking no responsibility. They claim they cannot replicate the issue and are telling me I need to go through the App Store for a refund. Just for kicks I tried purchasing It again and sure enough my phone said this app has already been purchased (so it wasn't a fluke on my part). And lo and behold I still have ads. Quite disappointed.
Review by komma of 1 on Baby Phone Games - Dial n Play.