Infiniti Management Needs Wakeup Call – INFINITI Connection® Review

After spending $80,000+ on a QX80, I've discovered Infiniti's internet interfaces as well as their AT&T connectivity need big changes. When my app works, it's fantastic, but when my car continually get a NO SERVICE message when trying to pull down destination feeds, the INFINITI CONNECTION is WORTHLESS. I'm now in Wells, NV WITHOUT connectivity to the IC service. This could be a defective radio or antenna in my QX80, terrible ATT service or a problem in the IC service center. I'm sure I am not alone. My next step after I finish my 2 week road trip is to tie up a day at the Infiniti service garage. As for this app, the biggest problem is what seems to be a 6 "feed" limit per destination folder and terrible online/internet documentation to use the internet interface. There also appears to be a limit to the number of folders that can be created. The iPhone app has no edit functionality. For that, you have to navigate about four levels deep on the IC website. Not too intuitive. This is a major problem. Otherwise it is pretty easy to use, but there appear to be limits to the number of feeds you can put in a folder. I can't comment about the other features of the app. I also am wondering about the "erasing" of previous comments as mentioned by another reviewer. I expect more from Infiniti on their Information Technology interfaces with their owners. Ps: I just determined that the Valet Alert won't work if you have no (connectivity)service. I hope my car doesn't get stolen tonight from its parking spot here in Wells,NV since my QX80 has no connectivity to the Infinity Connection Service.
Review by JackRyan55 on INFINITI Connection®.