Doesn't work – INFINITI Connection® Review

I've only used this app to lock/unlock my car, and most of the time I try to do that, the only result I get is an email a few minutes later saying it didn't work. I think the problem is the overall Infiniti connect system, not the app. I've had other issues: car's SOS button often fails to connect on first try, call them and they reset something remotely and everything (even the app) works for a while, but then when it all fails again they tell me I need to bring the car in to the dealer (no thanks when obvs it's not the car but their system), website shows different expiration date than what they tell me when I call, and twice they charged my Visa card even though I'm supposed to still be in my first year free trial (got it refunded both times). It's just a mess overall.
Review by Sashazur on INFINITI Connection®.