This App cost me 60 Euros – DB Navigator Review

Stupid me, but I thought a real-time app from Deustsche Bahn would immediately update a platform change. I relied on the app, and guess what, ended up on the wrong train. SOMEHOW, the ticket agent scanned my ticket and said nothing. I was enroute from Utrecht to Cologne, and now headed on a train to the center of Holland. After a few hours of finally gettin on the right train, DB charged ME 60 euros because I had purchased a non-refundable ticket. NOT happy with DB at all. They also failed to mention in their app that their trip from Cologne to Zurich didn't work, really. Apparently a tunnel near Basel is closed. However nothing is mentioned on the ticket. The only thing that was odd was that I couldn't make a First Class seat selection. So when I asked at the station I was told me this is what is going to happen: at Ramstatt the ENTIRE train was forced to unload into BUSES. Yes, completely disembark, down a flight of stairs to get out of the train station, up another. To buses about 500 meters away. Mind you it was HOT, and there were lots of senior citizens. And one huge mob waiting to get on bus, even those who paid first class like myself. Then a 20 minute ride to Baden Baden, finally on a SWISS train to Zurich. Be very careful with this app. I can't believe the problems it created for me, as well as cost me a lot of time and anguish. Always check the inforation on the Departure signs. I'm going to try to get a refund for the 60 euro ticket I purchased.
Review by MasterMarquette on DB Navigator.