App is cool but still had to wait – Cowboy Chicken Review

I would think the purpose of a app would be to place an order and have it ready to pick up at a particular time. However, I placed my order and arrived 15 minutes after the designated pick up time and they had not even started my order. Fortunately, there was no one in line and they immediately started putting it together. However, if five people have been in line I would have had A 15 minute or more weight just to pick up an order I placed with a aap. They need to fix this problem and maybe have an alarm that sounds when they receive an order via their online app.
Review by TNichols2594 on Cowboy Chicken.