Good app – rideRTC Review

UPDATED REVIEW: I'm going to assume the issue regarding having to repeatedly activate longer passes has been fixed as stated in the version notes for the last update (can't verify this since I'm no longer in Vegas), and I'm increasing my rating from 3 stars to 4. I used this app a lot to buy passes and never had any issues. Loved the convenience of showing or scanning the pass on my phone when boarding the bus. I think the app still has some room to grow, but this is more high-tech than a lot of cities' bus systems. ORIGINAL REVIEW: I like being able to buy a pass through the mobile app and just have to show it on my phone to the driver when I board a bus, but there's one part of the design that's just makes absolutely no sense. I bought a 15-day residential pass and found that the pass wouldn't stay in an active state -- I had to activate the pass every time I boarded a bus (even multiple times in one day). I called RTC customer service thinking there must be a problem with the app, but the rep checked with someone who told her that the app is working as designed. That's a really bad (and inexplicable) design. Once you activate your pass, it should stay active for the entire length of the pass.
Review by FoxShepard on rideRTC.