Terrible Customer Service – Bass Player+ Review

I subscribed over a month ago and cannot access any issues. I've emailed them twice and received no help. I simply received the reply "We are updating our database and will let you know when your account is accessible" twice. I love the magazine and have been a print subscriber in the past. I am amazed at how this company does not care about its digital customers. At this point, they have taken 14.99 from me. I STILL have no access and do not see it getting any better. Buyer beware. Do NOT give them your money.
Review by uhdum on Bass Player+.