Why is this app unsupported? – AmpKit - Guitar amps & pedals Review

I recently purchased the $49.99 package of all amps and pedals. I have been unable to restore that purchase on my new iPad as it seems everyone else here. This is outrageous. All applications have bugs, but to receive no communication back whatsoever from their support is no different than having no support at all. If Agile does not straighten this out soon I would be happy to join a class action lawsuit against them and Apple as well for their crappy quality control. They should be validating that their vendors are providing the deliverables that they are promising to deliver. For a company named Agile they are showing no agility. Whether they realize it or not, Agile is committing fraud with each passing day that they do not bring these problems to resolution. Some people on here registered complaints seven months ago. Have they been resolved? Mine haven't. I've already contacted them by email three times without a response or even an acknowledgment that they received the email. I hope the Apple Corporation understands that this undermines the credibility and authority of the App Store.
Review by Tony In Carmel on AmpKit - Guitar amps & pedals.