Owner – Shopify Point of Sale (POS) Review

Have been using the Shopify POS app for 2 years now without issue. I recently did the upgrade and regret it. It's virtually impossible to enter a new customer's name when checking them out. The screen freezes at the email section and won't let you scroll up to enter their name. When you enter their email, hit next and try to move on with the transaction it's completely unresponsive. Then there is no button that allows you to go back into the order. I had to shut down the app multiple times while checking out customers. I resorted to entering the customer information in the notes section and then going back in later into the order to enter the customer details. I'm a fan of Shopify but I'm total disappointed with this upgrade and am considering switching to Square for POS.
Review by Kriskrisno1 on Shopify Point of Sale (POS).