I can't believe what EasilyDo admitted doing when I had a problem. – Edison Assistant Review

Edited (or updated) Review Begins Here (Posted June 17, 2017): Quick update, EasilyDo has not responded to my latest message back to them. It's clear; they do not want this iOS user as a customer any longer. There's quite a bit of competition in the App Store for organizational and efficiency improvement apps, so if possible, I recommend steering clear of EasilyDo. Original Review Begins here (posted May 28 2017)I am not sure if I've ever reviewed an app before but this just can't go without sharing. Too bad you have to give at least one star as a rating. My issue was that I was having problems in the app adding my outlook.com email address via imap just was following all instructions to a T. I sent a message to the support team and the first response was that the team member didn't know what the cause of the issue was so my matter would be elevated. No complaints so far. A couple of days later, I receive this message, "Dear ~~~~, Thanks for your interest in the EasilyDo app. While the EasilyDo app remains very important to our team, a large portion of our engineering resources have been hard at work on bringing v1 of our new Email product to Android. As a result, our ability to provide improvements to the EasilyDo app has been limited. The EasilyDo app will continue to function and its core functionality is monitored and maintained by our team. Limitations presented by recent updates to iOS and changes in policies for various third-party services (ie: Instagram) have hindered functionality some of EasilyDo's more popular features. We understand that this may be frustrating to some users. If you’re a user with a premium plan who would like to cancel, please let us know and we’ll give you instructions on how to do so. We appreciate your patience and apologize for the inconvenience this may have caused. Best, *******" The above is unedited save my name and the support person's name. My reply hits the reasons I could think of why EasilyDo shouldn't be on anyone's wish list, "You realize your response amounts to a big middle finger to some of your longest and most loyal users! This response is unbelievable, in fact. It says that your company values a non-existent android user over any existing iOS user. Must be because no other iOS users will pay to subscribe, so you need to broaden the customer base. Another way? Be innovative, resolve clients' issues and win loyalty. Another issue, if you can't take care of what you already have (i.e. The iOS app), why would you ever think that expansion is the right decision? Sounds like ignorant and blind greed. Plain and simple to me."
Review by T--Ditty on Edison Assistant.

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