Intuitive and versatile – Stringify - Smart Automation Home, Work, Life, IoT Review

I have never written a review of an app before, but if felt compelled to write after my experience with technical support. IAs you will find below, I worked with Kris from technical support. This was without a doubt the best technical support experience I have ever had. Kris was very friendly and courteous, but what made this particularly special was his willingness to go above and beyond any of my expectations. First, the response time was incredibly fast. Within a day, we had an extensive conversation so that Kris could fully and completely understand the issue that I was facing. Then, without prodding, Kris began work on a solution that I had been trying to solve on my own for well over a year. Not only this, but he tested the solution on the equipment at his office the next day. When the initial attempt did not quite solve the issue (though it did get closer than I ever had) he reached out to Philips Hue and found a way to make it work. Beyond just solving my problem, Kris also mentioned some other products that could solve the issue if the software changes did not solve the problem. I have dealt with many different IT support people in the past and I can assure you that I have never left with such positive feelings. Because of this interaction (and Stringify’s great product), I will forever be a fan. Many thanks.
Review by Luckey Lu on Stringify - Smart Automation Home, Work, Life, IoT.