Love the ap but customer service is terrible – Skurt Review

Enjoyed how easy it was to get a rental car. My experience was 5/5 up until I was charged a $300 fee for an "odor". Upon messaging customer service (because their phone number is just a busy signal), they said there was a cigarette odor and the fee is non refundable. Neither me or my passenger smoke cigarettes nor did we have anyone in the car that does. They're just shameless crooks.
Review by kevinthecyborg on Skurt.