Cannot connect and no technical support – Cowboy Chicken Review

Tried to send an order and it was confirmed on my end through the app. My credit card was charged as well. The restaurant said nothing came through and you will have to call LevelUP. Well, they do not have a readily available number, on email and app messaging, which says they will get right back to you. This is not true, all I want is my money back that they are holding on to and not responding. Will be happy to remove this review if and when I get refunded.
Review by kahi on Cowboy Chicken.