It was a nice app but – LetterSchool - Cursive Letters Review

As of 3/21 my son and I cannot get the app to function once we tap the green arrow. The app just crashes and I have already performed a restart of my iPad as well clearing out all other open apps. $4.99 and I get issues? How about some customer support/answers of some sort so at least we feel like the developer is trying to rectify the problems reviewers are stating.
Review by Mrs...MK on LetterSchool - Cursive Letters.