Not a fan – ProFlowers: Delivered Fresh Review

I saw an ad on television for roses for Valentines Day. The app functioned so poorly I had to place 3 orders. I reached out to customer service to cancel 2 of them and was told "we aren't sure if we can stop them". The other order was left alone and showed as processed. So at least my wife was going to 1 bouquet of flowers on Valentines. Nope. The order never showed up. Customer Service told me they would research and I never heard a word back. Seems like they should invest more in their process than on marketing. I will not use them again.
Review by Grover B. on ProFlowers: Delivered Fresh.