Having issues with ... – Raymarine Wi-Fish Review

Raymarine Wi-Fish is a great concept and I am excited to get it working on my kayak (Hobie PA14) here in Florida. I am experiencing a few issues that need to be worked out regarding the time it takes to acquire a connection. It takes me over 15 min each time I connect over wifi to either my iPad Pro, iPad mini, or iPhone. All have the latest IOS software and there reports to be no firmware updates available for the Wi-Fish. Once a connection is made, the sonar works as it should until I try to put the unit in Simulation mode. This crashes the application on all three of my IOS devices. I have obtained an application to evaluate my wifi connection but have been unable to resolve the issue on my own and have reached out to customer support in the Raymarine forums but have not been granted access to post yet. I will gladly update this rating after the issue is resolved. If it can not be resolved, I will be returning the unit as defective and unusable. Please help Update ... customer service is very responsive so I have updated my review to five stars. Chuck from Raymarine is helping me resolve my issues and it appears I may have an off case and isolated issue. I will update this post any lessons learned.
Review by Sparky-cdford on Raymarine Wi-Fish.