Attachment solution.., – Ivanti Mobile@Work™ Client Review

SOLUTION: The “MobileIron” app that used to open the documents disappeared from my phone with their recent update – that’s why I couldn’t open attachments. As indicated in other reviews, other users have discovered the same problem. MobileIron has a NEW COMPANION APP to open the attachments: · · Download the app “MobileIron Docs@Work” · When you go to open an attachment (or the app, directly), choose “Copy to Docs@Work” … it will ask for your Passcode o This is NO LONGER the 5-digit code you previously set-up – that was erased in the update. If you try to enter that code, you will be locked out for five minutes. o INSTEAD, choose “FORGOT CODE”,then follow the instructions: § Enter your Username and Password for your work accounts § Devise a new 8 character password § Re-enter the new 8 character password o You should now have access to your attachments. You will need to enter the longer, stronger, password each time you open the app, or if you are away from it for too long. NOTE: my employer information states that “During normal use, Screenshots will be disabled.” If you are counting on this feature to protect your attachments, be aware: screen shots are NOT disabled while using the secure app – I was able to take a screen shot of one of my secure (no, not classified, or even sensitive – I don’t deal in that), attachments just fine on my iPhone.
Review by T./ on Ivanti Mobile@Work™ Client.