Review – Good Sam Roadside Assistance Review

I'd give roadside assistance a half star if it were an option, or even a quarter star. I called in for assistance for a flat tire today. The IDIOT at the call center could not find our membership. When she finally did and I attempted to give her the address since she couldn't find it on gps I had to give her the name of the street and spell it for her SIX times. And repeatedly tell her what the problem was. How many ways can you tell someone you have a flat tire. The assistance didn't come at the promised time so I called to let them know and THIS idiot couldn't even find the order EVEN AFTER I GAVE HER THE REFERENCE NUMBER. A survey came in on another line. It was an automated system and Gee! It didn't work. We will be canceling our membership and returning to AAA. IDIOTS IDIOTS IDIOTS. Carolyn AZ
Review by Zoomed mom on Good Sam Roadside Assistance.