Slow for grafitti – BOS:311 Review

I have put in a few reports about grafitti over the last 10 days but have yet to hear anything. The first report I did got the response that I had to contact a federal government agency to report grafitti but with no guidance. The least that could be done would be to forward the info or provide contact info. I have not been able to find a way to report it.
Review by Ctpaycc on BOS:311.